General Terms and Conditions (GTC) for Online Courses
1) Scope
These General Terms and Conditions (GTC) apply to all contracts between Daniela Richards (hereinafter referred to as "Provider" or "I") and the customer as the contractual partner (hereinafter referred to as "Customer" or "you"). Any differing terms and conditions of the Customer shall not become part of the contract, even if the Provider does not expressly object to them.
The term "customer" describes that person (especially consumer) who has concluded a separate contract with the provider, regardless of their gender.
2) Subject matter of the contract
This refers to access to digital products. No physical goods will be shipped.
The content accessible to the customer within the framework of an online course is defined in the course description, which also specifies the scope and duration of the course.
The online courses are generally available 24 hours a day, seven days a week. However, the online courses are hosted externally, so I have no direct control over their availability.
The provider is entitled to modify the course content appropriately. For new contracts, the provider is entitled to appropriately reduce or expand the online courses.
Statements and explanations regarding the courses in advertising materials and on the provider's website are understood solely as a description of the nature of the courses and not as a guarantee or assurance of any characteristic.
3) Conclusion of contract, availability of courses, right of withdrawal
The prices, quotes, and descriptions listed or mentioned do not constitute an offer and may be withdrawn or changed by the provider at any time before express acceptance of the order. An order placed by the customer constitutes an offer to the provider to use the selected course.
All orders placed by the customer are subject to subsequent acceptance by the provider. Orders are processed via the order fulfillment system provided on the website by Systeme io, Riedstrasse 8, 8953 Dietikon, Switzerland. By submitting the order (clicking the "Buy Now!" button), the customer makes a binding offer to enter into a contract.
Should I be unable to process or fulfill the order, I may reject it without further liability or claim for damages. In this case, I will inform you immediately and refund any payments already made for the product.
The contract is concluded the moment you receive confirmation of your booking of the online course from me. The order date of the course is the start date of the course duration, provided such a duration is contractually agreed upon.
You can cancel your booking free of charge within 14 days. You will receive information about your right of cancellation during the booking process and again after these terms and conditions. To exercise your right of cancellation and meet the deadline, simply send the corresponding form.
Upon purchase, the participant receives immediate access to digital content. There is no right of withdrawal or cancellation, to the extent permitted by law.
If you find that the program isn't right for you within the first 7 days and you haven't yet used any coaching sessions, please contact us. We'll find a fair solution together.
4) Remuneration, access to courses and customer obligations
The fee payable by the customer for participation in a course is specified in the course description. Payment for course participation is due in advance, except for those paying in installments.
If the installment payment customer falls behind on more than two installments, the entire remaining amount becomes due at once.
After successful payment, you will receive access to the course (digital product). You will receive your login details for the digital product via email or through your Systeme iO account after successful registration.
Payment is processed through Systeme iO. Systeme iO uses the external payment provider Stripe. If you pay by bank transfer/invoice, there may be a delay in product delivery. With PayPal or credit card payments, you will receive immediate access to your product.
The login details are valid for one user only. You are obligated to keep the login details and passwords secret and to prevent unauthorized use of the courses by third parties.
If there are facts that justify the assumption that unauthorized third parties have access to your data
If you gain access to your login details, you are obligated to inform me immediately so that I can block or change them. Otherwise, you will be liable for any misuse attributable to you.
I may temporarily or permanently block your access if there is concrete evidence that you have violated these terms and conditions and/or applicable law, or that access is being misused.
You are responsible for ensuring the technical requirements for accessing the courses are met, particularly regarding the hardware and operating system software used, and the internet connection, including ensuring the necessary connection speed. A data transfer rate of at least 1.5 Mbps and a flat-rate internet plan (without time- or volume-based billing) are recommended. For SD quality, a data transfer rate of at least 3.0 Mbps is required, and for HD quality, 5.0 Mbps. For Ultra HD, the device requires a data transfer rate of at least 25 Mbps.
5) Rights of Use, Period of Use, Consequences of Misuse of Rights of Use
Under the terms of the contract and the following provisions, you receive the simple, non-transferable right to participate in the ordered course, limited to the duration of the contract.
The right to participate includes access to the course that is the subject of the contract, as well as the right to retrieve (online) videos and documents.
Participation is restricted to the customer. The accessed videos and documents may only be used by the customer for their own personal use. Any commercial distribution, in particular the sale, rental, leasing, or lending of courses, their content, videos, or documents, is prohibited.
The customer is not authorized to use devices, programs, or other means intended to circumvent or overcome the provider's technical measures. In the event of a violation by the customer, the provider is entitled to immediately block access to courses and to terminate the contract without notice. The provider's other rights and claims, in particular claims for damages, remain unaffected.
The statutory right to make a copy pursuant to Section 53 of the German Copyright Act (UrhG) is not covered by the usage agreement.
6) Rights of the provider
The content I have provided is protected by copyright.
All rights arising therefrom, in particular the rights of reprinting, translation, reproduction by photomechanical or similar means, storage and processing using EDP or distribution in computer networks – even in part – are reserved to me or the authors and licensees.
You do not acquire any ownership or exploitation rights to the provided content or programs.
Trademarks, company logos, other identifying marks or proprietary notices, copyright notices, serial numbers and other features or individual elements thereof that serve to identify the provider or the grantor of the rights may not be removed or altered.
7) Liability for defects, guarantees and assurances
A defect exists if the course does not conform to the agreed specifications and its suitability for the contractually agreed use is thereby eliminated or diminished. Insignificant limitations in suitability are disregarded.
The customer must notify the provider of any defects, malfunctions or damages immediately in writing.
The provider will rectify defects within a reasonable timeframe after receiving a comprehensible description of the defects from the customer.
A right of termination due to non-provision of use pursuant to Section 543 Paragraph 2 Number 1 of the German Civil Code (BGB) only exists if the defect is not remedied within a reasonable period or is to be regarded as having failed.
The provider assumes no liability for the suitability of the courses for the customer's purposes.
8) Limitation of Liability
The provider's liability for damages and reimbursement of expenses is limited to twice the purchase price, regardless of the basis of liability.
The limitation of liability pursuant to paragraph 1 shall not apply insofar as damage is based on intentional or grossly negligent conduct or fraudulent intent on the part of the provider or its agents, as well as for damages resulting from the breach of obligations for the fulfillment of which the provider has assumed a guarantee, and for damages resulting from injury to life, body or health or for damages for which liability is assumed under the Product Liability Act.
In the event of a breach of a cardinal obligation, the provider is liable even in cases of slight negligence. Cardinal obligations in this sense are essential contractual obligations, the fulfillment of which is a prerequisite for the proper performance of the contract and on whose compliance the customer may rely. In the event of a breach of a cardinal obligation, the amount of damages is limited to the damage that was typical and foreseeable at the time of the breach as a possible consequence of the breach of contract (typically foreseeable damage), unless one of the cases mentioned in paragraph 2 applies.
The provider's strict liability for defects already existing at the time of conclusion of the contract pursuant to Section 536a Paragraph 1 first half-sentence of the German Civil Code (BGB) is excluded.
The limitation period for claims for damages is governed by the statutory provisions.
The foregoing provisions also apply in favor of the employees and agents of the provider.
9) Termination of contracts, withdrawal, cancellation
The courses have no fixed duration. The customer is entitled to use the course as long as the provider's company exists. However, the minimum usage period from the date of contract conclusion is 3 months.
The provider reserves the right to discontinue offering courses and to remove all courses and their content from the internet. The provider will inform customers in writing at least three months in advance.
The right of each party to terminate the contract without notice for good cause remains unaffected.
In the event of cancellation or termination of the contract, the provider is entitled to immediately block the customer's access to the respective course.
All notices of termination must be in writing, and in the case of extraordinary termination for good cause, the reason for termination must be stated. Failure to use the services offered is not considered grounds for termination under any circumstances.
10) Collection, storage and processing of your personal data
To process and complete a booking, I need the following information from you:
E-mail address
First and Last Name
Street, house number, postal code, city, country
PayPal or credit card details
The online courses are sold via the platform Systeme iO, Riedstrasse 8, 8953 Dietikon, Switzerland. In this case, Systeme iO and the payment provider Stripe also receive your data, which is necessary for processing the purchase.
When you create a customer account with Systeme iO, Systeme iO also requires the above-mentioned data from you and a password of your choice.
I will use the data you provide without your separate consent solely for the fulfillment and processing of your order(s) and for contract execution.
When paying by credit card, Systeme iO and its payment provider Stripe also use your credit card details; when paying by advance payment and instant bank transfer, ThriveCart or Stripe uses your bank details for payment processing.
The data you provide will remain stored in your customer account until you delete it yourself.
Without setting up a customer account, I only store the data within the scope of our tax and commercial law obligations.
You are responsible for any changes to your personal information at Systeme iO.
11) Choice of law, jurisdiction, ancillary agreements, written form
Any legal disputes arising from or in connection with this contract shall be governed exclusively by Swiss law.
For merchants or persons without a permanent residence in Switzerland, the place of jurisdiction for legal disputes arising from or in connection with this contract is the registered office of our company.
There are no verbal side agreements.
Any supplementary or deviating agreements must be in writing to be effective. The requirement of written form can only be waived by a written agreement.
- End of Terms and Conditions –
As of June 2026
Right of withdrawal
Since participants receive immediate access to digital content, workbook, journal and accompanying materials, bookings are generally binding.
If you find that the program isn't right for you within the first 7 days and you haven't yet used any coaching sessions, please contact us. We'll find a fair solution together.
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